Shipping FAQ
Last Updated: [12/11/2023]
1. How long does shipping take?
- Shipping times vary depending on your location and the shipping method chosen. Typically, domestic orders take some business days, while international orders may take longer. For specific delivery estimates, please refer to our Shipping Information page.
2. How much does shipping cost?
- Shipping costs are calculated based on the shipping method selected, the destination, and the weight of the package. You can view the shipping costs at the checkout before finalizing your purchase.
3. Can I track my order?
- Yes, once your order is shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package. Alternatively, you can log in to your account to monitor the real-time status of your order.
4. Do you ship internationally?
- Yes, we offer international shipping. International shipping costs and delivery times vary. Please check our International Shipping page for detailed information.
5. Can I change my shipping address after placing an order?
- Unfortunately, we cannot change the shipping address once an order is confirmed and processed. Please double-check your shipping address before completing your purchase.
6. What should I do if my order is delayed?
- While we strive to meet all delivery estimates, unforeseen circumstances may cause delays. If your order is delayed, please contact our customer service team at [email protected] , and we will assist you in resolving the issue.
7. Are there any shipping restrictions?
- Some products may be subject to shipping restrictions due to legal or logistical reasons. Please review our Shipping Restrictions page for more information.
8. What is your return policy?
- Our return policy is outlined on our Returns and Exchanges page. Please review this information before initiating a return. If you have further questions about returns, feel free to contact our customer service team.